Our staff at The Ortho Home are committed to serving you in the best way we can. You may find the answer to your questions on our FAQ page. For any further assistance, do email us at support@theorthohome.com or simply fill up the form below. You should get a response within one business day.
If you are enquiring about your order, please make sure to include the order number or the email address used at checkout in your message. Thank you for choosing The Ortho Home!
The Orthohome
+1 (579) 900-3965
Email: support@theorthohome.com
1275 Finch Ave W, Ste 607
North York, ON M3J 0L5
Canada
Each product may have its own sizing guide. Please check the size chart on the product page and follow the measurement instructions before ordering.
Many of our support products are designed for everyday comfort and support. Usage may vary depending on the product and individual needs.
Delivery times depend on your location and the product ordered. You can find the estimated delivery time on the product page or during checkout.
Yes, eligible products can be returned or exchanged according to our return policy. Please review our Returns & Refunds policy for details.
Once your order has been shipped, you may receive tracking information so you can follow your package's delivery progress.
Our products are intended to provide support and comfort and are not a substitute for professional medical advice. If you have an injury or medical condition, consult a qualified healthcare professional before use.
If you have questions about a product or your order, please visit our Contact Us page and get in touch with our support team. We're happy to help.
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